Nie rozpoznano dysku flash - Nieznane urządzenie: „Voyager Mini 3.0”

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Mam Retina Macbook Pro i właśnie otrzymałem 6 x dyski Voyager Mini USB 3.0 64 GB (jako prezenty dla kolegów). Wypróbowałem 3 dyski i pracują w systemie Windows 7 i Linux (Ubuntu 12.04.3), ale nie pojawiają się w Finderze lub Disk Util na OS X. Próbowałem ich na kilku komputerach:

1) MacBook Pro Retina, 13-calowy, początek 2013 r. (MacbookPro10,2) - OS X 10.8 5 2) MacBook Pro (MacbookPro8,1) - OS X 10.6.8 3) MacBook Pro (MacbookPro5,5) - OS X 10.8.3

Próbowałem zmienić formatowanie na FAT32, aby zobaczyć, czy to coś zmieniło, ale otrzymuję ten sam wynik. Próbowałem także formatowania za pomocą narzędzia SDFormat w systemie Windows (chociaż exfat, a nie ntfs) i nie miało to żadnego wpływu.

Pobrałem i zainstalowałem IOUSBFamily z włączonym rejestrowaniem. Korzystając z „USB Prober.app” udało mi się uzyskać poniższe informacje. Wydaje się, że system operacyjny widzi dysk, ale nie wie, co z tym zrobić.

Każda pomoc byłaby doceniana. Dzięki.

Odpowiednia sekcja z „USB Bus Probe”:

Super Speed device @ 3 (0x15300000): .............................................   Unknown device: "Voyager Mini 3.0"
    Port Information:   0x101a
           Not Captive
           Attached to Root Hub
           External Device
           Connected
           Enabled
           Connected to External Port
    Number Of Endpoints (includes EP0):   
        Total Endpoints for Configuration 1 (unconfigured):   3
    Device Descriptor   
        Descriptor Version Number:   0x0300
        Device Class:   8   (Unknown)
        Device Subclass:   6
        Device Protocol:   80
        Device MaxPacketSize:   9
        Device VendorID/ProductID:   0x1B1C/0x1A0C   (CORSAIR MEMORY INC.)
        Device Version Number:   0x0110
        Number of Configurations:   1
        Manufacturer String:   1 "Corsair"
        Product String:   2 "Voyager Mini 3.0"
        Serial Number String:   3 "07083BCC9F560866"
    BOS Descriptor   
        Length (and contents):   22
            Raw Descriptor (hex)    0000: 05 0F 16 00 02 07 10 02  02 00 00 00 0A 10 03 00  
            Raw Descriptor (hex)    0010: 0E 00 02 0A FF 07 
        Number of Capability Descriptors:   2
            USB 2.0 Extension:   2
                bmAttributes:   0x00000002
                   Bit 1:  Link Power Management supported
            SuperSpeed USB Device:   3
                bmAttributes:   0x00000000
                wSpeedsSupported:   0x000e
                   Bit 1:  Full Speed supported
                   Bit 2:  High Speed supported
                   Bit 3:  Super Speed (5Gbps) supported
                bFunctionalitySupport:   0x0002:  Full Speed and above
                bU1ExitLat:   Less than 10 µs
                wU2ExitLat:   Less than 2047 µs
    Current configuration:   0 (unconfigured)
    Configuration Descriptor   
        Length (and contents):   44
            Raw Descriptor (hex)    0000: 09 02 2C 00 01 01 00 80  3F 09 04 00 00 02 08 06  
            Raw Descriptor (hex)    0010: 50 00 07 05 81 02 00 04  00 06 30 03 00 00 00 07  
            Raw Descriptor (hex)    0020: 05 02 02 00 04 00 06 30  03 00 00 00 
        Number of Interfaces:   1
        Configuration Value:   1
        Attributes:   0x80 (bus-powered)
        MaxPower:   504 mA
        Interface #0 - Mass Storage/SCSI   
            Alternate Setting   0
            Number of Endpoints   2
            Interface Class:   8   (Mass Storage)
            Interface Subclass;   6   (SCSI)
            Interface Protocol:   80   (Bulk Only)
            Endpoint 0x81 - Bulk Input   
                Address:   0x81  (IN)
                Attributes:   0x02  (Bulk)
                Max Packet Size:   1024
                SuperSpeed Endpoint Companion   
                    bMaxBurst:   3
                    bmAttributes:   0 (1 MaxStreams)
            Endpoint 0x02 - Bulk Output   
                Address:   0x02  (OUT)
                Attributes:   0x02  (Bulk)
                Max Packet Size:   1024
                SuperSpeed Endpoint Companion   
                    bMaxBurst:   3
                    bmAttributes:   0 (1 MaxStreams)

Dziennik poziomu 3 podczas podłączania dysku:

Dec 11 11:15:53.166  [2]    AppleUSBXHCI[0xffffff80f9c9a000]::PollInterrupts - deferring checking for RHStatus until we are running again
Dec 11 11:15:53.166  [2]    AppleUSBXHCI[0xffffff80f9c9a000]::WakeControllerFromDoze _myPowerState: 3
Dec 11 11:15:53.166  [3]    AppleUSBHub[0xffffff803ac74000]::DecrementOutstandingIO(638), outstandingIO(0), _interruptReadPending(false) - rearming read
Dec 11 11:15:53.166  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::UIMCreateInterruptTransfer - root hub interrupt transfer - clearing unneeded memDesc (0xffffff803ad44300) from dmaCommand (0xffffff803acdb180)
Dec 11 11:15:53.166  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::GetRootHubPortStatus port: 7, portSC: 0x00021203, status: 0x8203, change: 0x0000, portIsDebouncing: 1
Dec 11 11:15:53.166  [3]    AppleUSBHub[0xffffff803ac87000]::DecrementOutstandingIO(639), outstandingIO(0), _interruptReadPending(false) - rearming read
Dec 11 11:15:53.166  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::UIMCreateInterruptTransfer - root hub interrupt transfer - clearing unneeded memDesc (0xffffff803adafe00) from dmaCommand (0xffffff803acdb000)
Dec 11 11:15:53.199  [3]    AppleUSBHub[0xffffff803ac74000]::InterruptReadHandler error kIOReturnAborted. Try again.
Dec 11 11:15:53.199  [3]    AppleUSBHub[0xffffff803ac74000]::DecrementOutstandingIO(640), outstandingIO(0), _interruptReadPending(false) - rearming read
Dec 11 11:15:53.199  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::UIMCreateInterruptTransfer - root hub interrupt transfer - clearing unneeded memDesc (0xffffff803ad44300) from dmaCommand (0xffffff803acdb180)
Dec 11 11:15:53.199  [3]    AppleUSBHub[0xffffff803ac87000]::InterruptReadHandler error kIOReturnAborted (expected)
Dec 11 11:15:53.298  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::GetRootHubPortStatus port: 7, portSC: 0x00021203, status: 0x8203, change: 0x0001, portIsDebouncing: 1
Dec 11 11:15:53.299  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::UIMRootHubStatusChange got bitmap (0x80)
Dec 11 11:15:53.299  [3]    AppleUSBHub[0xffffff803ac74000]::ChangeRaisedPowerState(+) now (1)
Dec 11 11:15:53.299  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::GetRootHubPortStatus port: 7, portSC: 0x00001203, status: 0x0203, change: 0x0000, portIsDebouncing: 0
Dec 11 11:15:53.299  [3]    AppleUSBHub[0xffffff803ac87000]::DecrementOutstandingIO(648), outstandingIO(0), _interruptReadPending(false) - rearming read
Dec 11 11:15:53.299  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::UIMCreateInterruptTransfer - root hub interrupt transfer - clearing unneeded memDesc (0xffffff803adafe00) from dmaCommand (0xffffff803acdb180)
Dec 11 11:15:53.332  [3]    AppleUSBHub[0xffffff803ac74000]::HubAreAllPortsDisconnectedOrSuspended - port 3 still initing, status changing, or adding a device (0/1/0)
Dec 11 11:15:53.332  [3]    AppleUSBHub[0xffffff803ac87000]::InterruptReadHandler error kIOReturnAborted (expected)
Dec 11 11:15:53.400  [3]    AppleUSBHub[0xffffff803ac74000]::ChangeRaisedPowerState(+) now (2)
Dec 11 11:15:53.400  [3]    AppleUSBHub[0xffffff803ac74000]::ChangeRaisedPowerState(-) now (1)
Dec 11 11:15:53.400  [3]    AppleUSBHub[0xffffff803ac74000]::DecrementOutstandingIO(651), outstandingIO(0), _interruptReadPending(false) - rearming read
Dec 11 11:15:53.400  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::UIMCreateInterruptTransfer - root hub interrupt transfer - clearing unneeded memDesc (0xffffff803ad44300) from dmaCommand (0xffffff803acdb180)
Dec 11 11:15:53.400  [3]    AppleUSBHub[0xffffff803ac74000]::ChangeRaisedPowerState(+) now (2)
Dec 11 11:15:53.400  [2]    AppleUSBHub[0xffffff803ac74000]::AbandonPortCheck - waking up commandSleep
Dec 11 11:15:53.400  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::event type == kXHCITRB_PSCE, calling RootHubStartTimer32
Dec 11 11:15:53.400  [2]    AppleUSBHub[0xffffff803ac74000]::AbandonPortCheck - waking up commandSleep
Dec 11 11:15:53.400  [3]    AppleUSBHub[0xffffff803ac87000]::DecrementOutstandingIO(654), outstandingIO(0), _interruptReadPending(false) - rearming read
Dec 11 11:15:53.400  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::UIMCreateInterruptTransfer - root hub interrupt transfer - clearing unneeded memDesc (0xffffff803adafe00) from dmaCommand (0xffffff803acdb000)
Dec 11 11:15:53.432  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::GetRootHubPortStatus port: 7, portSC: 0x00201203, status: 0x0203, change: 0x0010, portIsDebouncing: 0
Dec 11 11:15:53.432  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::UIMRootHubStatusChange got bitmap (0x80)
Dec 11 11:15:53.432  [2]    AppleUSBHub[0xffffff803ac87000]::AbandonPortCheck - waking up commandSleep
Dec 11 11:15:53.432  [2]    AppleUSBHub[0xffffff803ac74000]::AbandonPortCheck - waking up commandSleep
Dec 11 11:15:53.432  [3]    AppleUSBHub[0xffffff803ac74000]::ChangeRaisedPowerState(+) now (3)
Dec 11 11:15:53.433  [3]    AppleUSBHub[0xffffff803ac74000]::ChangeRaisedPowerState(-) now (2)
Dec 11 11:15:53.467  [3]    AppleUSBHub[0xffffff803ac87000]::InterruptReadHandler error kIOReturnAborted (expected)
Dec 11 11:15:53.533  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::GetRootHubPortStatus port: 7, portSC: 0x00001203, status: 0x0203, change: 0x0000, portIsDebouncing: 0
Dec 11 11:15:53.544  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::UIM **** - ConfigureDeviceZero maxPacketSize:9, speed:3, hub:128, adj port:7
Dec 11 11:15:53.544  [2]    -AppleUSBXHCI[0xffffff80f9c9a000]::AllocateAppleXHCIAsyncEndpoint 0xffffff8047c0fc00 maxPacketSize 512 maxBurst 0 mult 0
Dec 11 11:15:53.544  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::UIMCreateControlEndpoint - inc ConfiguredEpCount (ring0)
Dec 11 11:15:53.544  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::UIMCreateControlEndpoint 2 - Output context - pPhysical[0x23f000] pLogical[0xffffff8117eb5000]
Dec 11 11:15:53.544  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::AddressDevice - _devZeroPort: 7, _devZeroHub:128
Dec 11 11:15:53.544  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::AddressDevice - Port 7 speed is: 4, device speed is: 3
Dec 11 11:15:53.545  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::AddressDevice - _devZeroPort: 7, _devZeroHub:128
Dec 11 11:15:53.545  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::AddressDevice - Port 7 speed is: 4, device speed is: 3
Dec 11 11:15:53.547  [3]    AppleUSBHub[0xffffff803ac74000]::ChangeRaisedPowerState(-) now (1)
Dec 11 11:15:53.547  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::UIMDeleteEndpoint - fn:0, ep:0, dir:3
Dec 11 11:15:53.547  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::GetSlotID - functionNumber disabled: 0
Dec 11 11:15:53.547  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::UIMCreateControlEndpoint 2 - currMPS == maxPacketSize: 512
Dec 11 11:15:53.548  [3]    IOUSBControllerV3(AppleUSBXHCI)[0xffffff80f9c9a000]::ChangeExternalDeviceCount - got first external device, changing assertion to ON
Dec 11 11:15:53.548  [3]    AppleUSBHub[0xffffff803ac74000]::ChangeRaisedPowerState(-) now (0)
Dec 11 11:15:53.548  [3]    AppleUSBHub[0xffffff803ac74000]::DecrementOutstandingIO(663), outstandingIO(0), _interruptReadPending(false) - rearming read
Dec 11 11:15:53.548  [3]    AppleUSBXHCI[0xffffff80f9c9a000]::UIMCreateInterruptTransfer - root hub interrupt transfer - clearing unneeded memDesc (0xffffff803ad44300) from dmaCommand (0xffffff803acdb000)
Peter Gibson
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Odpowiedzi:

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Serwis Corsair stwierdził, że jest to błąd w oprogramowaniu sprzętowym (v1.1) na tych dyskach. Najwyraźniej poprawka została zaimplementowana, ale dyski z nowym oprogramowaniem układowym nie są dostępne na tym etapie.

Peter Gibson
źródło